first_imgLate summer into fall is looking like high season for new releases. Here are four upcoming albums we can’t wait to hear.Langhorne_FIXLanghorne Slim & the Law The Spirit MovesRelease Date: August 7Since his last release, 2012’s The Way We Move, folk-rock showman Langhorne Slim (real name Sean Scolnick) has undergone some pretty major life transformations. He moved from the West Coast to East Nashville, became completely sober, and ended some rocky relationships. Call it plenty of fodder for an open-hearted tunesmith, as lead single, the mellow highway cruiser “Changes” leaves little mystery about Slim’s headspace as he sings: “Things could be stranger, but I don’t know how. I’m going through changes now.”steep_canyon_rangers_cover_FIXSteep Canyon RangersRadioRelease Date: August 28The Steep Canyon Rangers continue to step outside the boundaries of the traditional bluegrass persona they created as one of North Carolina’s favorite bands over the past decade and a half. The new Radio, produced by dobro legend Jerry Douglas, finds the group further branching into different areas of roots music. Banjo player Graham Sharp told the Wall Street Journal: “Radio travels the dial from top to bottom. The album tunes into the rock channel for a little while, then the blues, then country, pop and, of course, bluegrass.”PhilCook_FIXPhil CookSouthland MissionRelease Date: September 11Phil Cook is best known as a member of the inventive indie folk trio Megafaun, a lauded band from the North Carolina Triangle with an uncertain future. He’s recently been on tour with Hiss Golden Messenger and not long ago teamed with Bon Iver’s Justin Vernon in the bluesy garage-rock side project The Shouting Matches. Now Cook is stepping out on his own with a new solo album, Southland Mission. Leading single “Great Tide” has a gospel-rock vibe with melodic slide guitar, a hopping Second Line beat, and the soothing harmonies that made Megafaun so enjoyable.WP_StreetDogs_Cover_FIXWidespread Panic Street DogsRelease Date: September 25Earlier this year Panic hunkered down at Echo Mountain Studios in Asheville, N.C., to make its first studio album in five years. During the sessions the Southern jam stalwarts were without founding drummer Todd Nance, who’s been on hiatus since last fall due to undisclosed personal reasons. Filling in ever since has been Duane Trucks—nephew of the Allman Brothers’ Butch Trucks and brother of guitar ace Derek—who’s proven to be a nimble, energetic replacement in the live setting. This should translate on the new record, which includes some road-tested new tunes like “Street Dogs for Breakfast” and the New Orleans-inspired rocker “Cease Fire.” The album’s 12 tracks also feature some interesting covers—lending Panic’s patented Dixie groove bent to Alan Price’s “Sell Sell,” Murray McLauchlan’s “Honky Red,” and Willie Dixon’s “Taildragger.”last_img read more

first_imgBy Maria Carolina González García, Information Operations Coordinator, SOUTHCOM J39/Security Cooperation Office, U.S. Embassy in Colombia April 28, 2017 For the past 10 years, U.S. Southern Command (SOUTHCOM), through U.S. Naval Forces Southern Command, has sponsored civil-military aid operations in different partner nations with the goal of strengthening cooperation in the Western Hemisphere. In 2017, Continuing Promise (CP17) arrived in Guatemala, Honduras, and Colombia to provide assistance in the form of medical and veterinary services as well as expert exchanges on topics of specific interest to the communities of Puerto Barrios, Guatemala; Trujillo, Honduras; and Mayapo, Colombia. “Our visit allows us to continue building on the foundation of previous successful missions while working with our partner nations to have a positive impact on local communities,” stated Captain Errin Armstrong, CP17 mission commander. “The relationships formed during operations like Continuing Promise help build trust and cooperation among the region’s countries.” CP17 in Colombia In Colombia, the mission focused on Mayapo, a rural area home to the Wayúu indigenous group. Mayapo is located 40 kilometers from Rihoacha, the capital of the department of La Guajira. Over a 10-day period, the mission provided health care to more than 10,000 people, most of whom were members of the Wayúu tribe. U.S. Navy personnel and 35 Colombian volunteer doctors offered free medical care to patients at the local Laachon Ethnic Education School. The services provided included optometry, ophthalmology, dental care, gynecological services, pediatric medicine, preventive medicine, and general medicine. In addition to the medical care, the mission featured around 50 subject matter expert exchanges (SMEE) between U.S. and Colombian medical specialists, which were attended by approximately 900 people. The SMEEs have a major impact on local communities because they give Colombian medical personnel the opportunity to exchange best practices and learn new techniques and procedures used in specific areas of medicine, leaving them better equipped to provide people with medical care. With an investment of nearly $5 million over the course of seven years, the mission has benefitted significant segments of the population, in this case the Wayúu community. “This has been a successful brigade for our community, with very good medical care. I hope they continue to bring more help like this,” said Maryori Cuellar, a Mayapo resident. Services offered In addition to providing medical care to Mayapo residents, the mission partnered with the non-governmental organization (NGO) World Vets to spay and neuter dogs and cats and vaccinate them against rabies free of charge. During the 10 days of the mission, 530 animals were treated at the facilities of the Colombian Agricultural Institute, Riohacha branch. Additionally, the Integral Action Company (COPAI, per its Spanish acronym) of the Colombian Army and Integral Action personnel from the Colombian Navy built a nursing unit at the Laachon Ethnic Education School, giving students the opportunity to receive direct medical care. This building, which was donated to the school, is part of three SOUTHCOM Humanitarian Assistance Program (HAP) projects through which Colombia and the United States partner to support local communities. The construction and maintenance battalion of Continuing Promise also built a community kitchen at Playa Popoya, Mayapo. The wooden structure has two brick ovens that will give residents better conditions for preparing food, especially for local schoolchildren. Background Historically, the department of La Guajira has been plagued by corruption and the presence of guerrillas and criminal groups, which for decades has hampered government efforts to intervene. Today, the Colombian government and Armed Forces have made this region a priority, and consequently the United States government supported the domestic agenda through Continuing Promise 2017, with the message “Together for La Guajira.” “This joint effort by the United States and Colombia is a tangible symbol of our enduring partnership and shows the current and future strength of our cooperation,” stated U.S. Army Colonel Robert Wagner, military attaché in Colombia, during the official opening ceremony of the Continuing Promise 2017 mission in Mayapo, La Guajira. The Colombian Navy expressed in a press release that “through combined, joint and interagency work, the security forces, in alliance with partner nations, government authorities, trade unions, and other associations, [they] will continue contributing by providing health care to the neediest communities, and by ensuring the stability and security of the region and country.” The joint mission of the Colombian and U.S. navies also received support from the Colombian National Police; the international NGOs Children’s Vision International, Young Men’s Christian Association Colombia, and Peace Corps Colombia; 46 interpreters from six Colombian universities; and various leaders from the Wayúu indigenous communities.last_img read more

first_img ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Randall Smith Randall Smith is the co-founder of CUInsight.com, the host of The CUInsight Experience podcast, and a bit of a wanderlust.As one of the co-founders of CUInsight.com he … Web: www.CUInsight.com Details Welcome to episode eight of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. Our guest this week is Steve Swanston. Steve joined Velocity Solutions in 2015 as an Executive Vice President. He spent the previous 13 years at John M. Floyd & Associates (JMFA) and CU People. Steve has a BS in Journalism & Marketing from Texas A&M University. Read more about Steve here.The goal of The CUInsight Experience is to dive deeper with the people of the credit union community and find gems from their experiences that add value to all of us. In each episode we have wide ranging conversations with thought leaders from around the credit union community. What issues are facing credit unions? What are they working on to help? What leadership lessons and life hacks have they learned along the way? What’s the greatest album of all time? These questions and more will be asked and answered.In this episode we discuss data, digitalization and deposits. Steve’s three D’s. As we always do, we wrap up this episode getting to learn more about Steve’s leadership style, life hacks and what life looks like outside Velocity Solutions.Listen to the full episode and scroll down for the show notes and to read the full transcript. I’ve alway found Steve to be a straight shooter and enjoyed the conversation we had while at CUES Symposium in the Bahamas earlier this year. I hope you do too. Enjoy.Subscribe on: Apple Podcasts, Spotify, Google Podcasts, StitcherHow to find Steve:Steve SwanstonExecutive Vice President of Sales at Velocity Solutionssswanston@myvelocity.comwww.myvelocity.comTwitter | LinkedinShow notes from this episode:Find out how Velocity Solutions helps credit unions here.I’ve heard good things about the Velocity Executive Summits. Check out the 2019 offerings.The digital lending platform Steve mentioned: AkoubaThe conference Steve and I were attending where we recorded this episode: CUES Symposium (come hang out with the two of us in Hawaii next year)The new piece of podcasting equipment I forgot to push record on: Zoom H6 Handy RecorderBest album of all-time: U2 – Joshua TreeBook mentioned: Pat Riley – The Winner WithinBooks mentioned: Jim Collins – Built to Last and Good to GreatBook Steve had just read on the plane: David Goggins – Can’t Hurt MeSteve’s guilty pleasure books: Danielle Steel… I mean John GrishamFind all past episodes of The CUInsight Experience here.Full episode transcript:Randy Smith: Hello boys and girls of credit union land and welcome to The CUInsight Experience podcast. My name is Randy Smith. I am one of the co-founders and the publisher of CUInsight.com it is my job on the show to have conversations with the best and the brightest of the credit union community. To pick their brains and hopefully find a few nuggets we can all learn from. My guest today is Mr. Steve Swanston. Steve is an executive vice president with Velocity Solutions. I have known Steve for quite some time. Steve is a guy with a diverse background in credit unions, someone that I’ve leaned on when making decisions at CUInsight so I was looking forward to the conversation. I will tell you this, there’s a funny story that goes along with this show. I happened to get a new piece of equipment for podcasting, so I called Steve up and aked if would you like to be on the podcast a while we were both at CUES Symposium, he agreed. We sat down, we started recording or so we thought. Seven minutes later I realized that I hadn’t pushed the record button. Steve rolled with it. I greatly appreciate his humor in the matter and we hit record and we started over. After that we had a great conversation. We talked about data, digitalization, and deposits. As Steve put it, the three D’s. We then moved on to the leadership and life hacts portion of the show, which is always a lot of fun, and then wrapped it up with the rapid fire questions. I had a lot of fun with this conversation. I hope you do too. So without further ado, I give you Mr. Steve Swanston. Enjoy.Randy Smith: Steve, thanks for being on the show.Steve Swanston: You bet.Randy Smith: I was looking forward to this conversation. You and I have known each other for quite some time. Conversations we’ve had on the past from a leadership perspective, I’ve always respected you and even leaned on you when we were doing some hiring. I think we’re going to have a great time and that I was looking forward to it. I want to jump right into the questions. The first is how are our data and digitalization transforming credit unions and banking in general?Steve Swanston: It’s a big buzz the, the two words together and I think we’ll talk more about it today. We look at both of them being absolute key for, especially for credit unions, but, but banking in general as part of the go forward strategy. And if you think back to when the iPhone, let’s say first came out 10 years ago, it wasn’t necessary or mandatory for everybody to jump in and buy an iPhone right out of the gate. You could have gotten by with your old flip phone, you could still make a call or two and you could still probably do some rudimentary texting. Three years after the iPhone if you didn’t have some sort of smart device, you were starting to be at a disadvantage. And so I look at digitization and, and really the use of data in that same light that when it came on and was a buzzword two or three years ago, it was it for the forward thinkers and the progressive’s and maybe it would catch hold. Well, as we see today, it’s really not an option. As a credit union today if you don’t have digitization as part of your go forward strategy, I think you’re ultimately going to be left behind at least the ability to provide services that are relevant to today’s consumer. So it really is a key aspect of what everybody should be looking at.Randy Smith: Let’s take a step back for the listeners here. That term that we hear over and over, big data and now digitalization. What do they mean?Steve Swanston: Well, yeah, the word big data, and you said it in a context that led me to this is I think the word is grossly overused and it’s a buzzword and it’s, you know, the, the $20,000 word of the minute and there’s a lot of people out there that have the ability to help aggregate big data. And that’s super if you’re a large consulting firm and you can absorb huge amounts of data and then extrapolate from it what you need to do with it. Having a data lake or a data ocean or a data mountain is a good thing because more data is better than less data. But as most credit unions today, there has to be some sort of roadmap that goes with the data. First and foremost, what we would call an early warning system, a red flag that shows perhaps there’s a problem in one area of the credit union or not, the data tells us or perhaps it’s an opportunity that the data tells us exist. And then behind that there has to be action items. There has to be an actionable plan as to what happens next. What buttons or levers can we press to utilize what the data’s telling us to now either advanced our membership experience, our members experience, or deliver a new product or service in into the marketplace. So it can’t just be data for the sake of data.Randy Smith: How does the Velocity help credit unions with all of this?Steve Swanston: Give you an example. Onboarding really first step, right? First step in a new member relationship with a credit union and as we work with credit unions today, we see that for the most part the onboarding process really hasn’t changed in the last umpteen years. It’s a 30 60 90 day cycle that perhaps has the series of two or three letters and maybe if you’re lucky a phone call mixed in there and then it’s a little bit of a cross your fingers and hope that after 90 days we’ve onboarded that member and they become come active now with us. We can now take data and we can start looking at whether it’s historical data or previous data before the member came to our credit union or what they start doing. As soon as they opened that account with us and we can start using that data and we can queue up customized communication that’s going to be significantly more relevant for that new member. The first impression they’re going to receive is going to be significantly increased and we’re going to see the impact be that much more members on board quicker and retain longer. And so using data. That’s just one example of, of how we can do that.Randy Smith: You and I were talking just in the past couple of days, but you know the stat, I don’t recall it exactly, it was so interesting. Talking about debit cards top of wallet, slim percentage of the credit union, the members are in that space. On a previous show John Pembroke brought it up, he was just talking about when banks are fintechs or anybody go after the member, that’s the ones who are going after. So to me that seems like it might play into that onboarding process.Steve Swanston: So it’s like any industry, any sales professional, I look at credit unions, it’s a sales profession. You’re constantly trying to attract new members to what you’re offering them. And the one thing you can rest assure on is that your best customers, members, my best customers or somebody else’s number one target. And that holds true across the board. And so not only do we have to onboard those guys and treat them well, but then we look at the white space that we have. And by white space, I mean the members that we have that our members have DDA accounts, have checking account status that aren’t transactionally active with us. We failed somewhere at that onboarding piece that we spoke about and they, for all practical purposes are using somebody else down the street. Is there PFI if we just use the data and the digital strategies and we can go out and communicate to those members, it’s so much easier to onboard our existing membership than it is to go out and bring in new people off the street. So you know as a takeaway to that, if you will, certainly make sure you’re looking within because that may be a much cheaper strategy than trying to constantly go out and pull people in from outside.Randy Smith: How is velocity working to help increase deposits?Steve Swanston: Sure. So the deposit side, there’s multiple aspects of deposits in, and we’re hearing a lot more buzz about deposits today then the last 10 years or so where interest rates are essentially at zero. Nobody really got excited about low cost deposits because the yield, the spread was, was insignificant. As we’ve seen a tick up in those deposits, not only is there a strategy to pull those in, but it’s recognizing that where those deposits come from, there comes other services, the loans, etc. So Velocity has few services. One of which we touched on is the onboarding aspect of it, both for new customers and existing customers. If you onboard somebody correctly, you organically become their PFI top of wallet, which means that’s where the transactions go through in order to support the transactions to the deposits have to follow. I can’t use you as my number one transactional vehicle without putting the deposits. And so that brings in the deposits. From a, from a lending standpoint, uh, we actually just acquired a digital lending platform. Akouba is the name of it and it manages both consumer and a small business lending. And what that’s designed do is automate the lending process, the lending application and the underwriting for those smaller dollar loans depending on a credit unions tolerance for that so they don’t have to have that individual touching. And so those loans can now be automated through the system. And the people in charge of going out and getting new loans can focus on different parts of the portfolio. So we’re able to capture more loans for more people without necessarily having to deploy the resources.Randy Smith: That seems super smart. I mean there’s a whole generation of people who don’t necessarily want the personal touch. They expect to be able to do it all in a digital process.Steve Swanston: Yeah. Most people from a lending standpoint, especially if you get it in the small business side, they’re not coming into a branch between the hours of eight and five Monday through Friday because they are at work running their small business. They want to be able to apply for that small loan on their tablet, on their iPhone, in the evening, on their commute or train whatever they’re doing and go through that process that way. So again, back to digitalization, credit union has to be able to deliver the services to their members, how the member demands to use them,Randy Smith: How, when and where. Right?Steve Swanston: Right, exactly.Randy Smith: We’re in a world where technology is changing so rapidly. How does Velocity keep up with that pace of change?Steve Swanston: I share this with many people I speak to and I kind of wear it as a badge of honor. I’ve been a Velocity now for years and and in my 30 year career I can truly say that that Velocity has the largest collection of intelligence, human capital intelligence I’ve ever been a part of, which is, which is a great sandbox to be in. And so constantly, we’re deploying that in the four years we’ve never set static on any of our existing products or new products. We have quarterly corporate executive level meetings where we’re mapping out both strategy, product roadmaps, technological development, so our existing products are always staying up to times, whether it be from a compliance standpoint or a user interface standpoint. But as we look to go to market with new products, there are also relevant with what’s happening today and not what was happening and even 12 months ago.Randy Smith: That’s crazy. It’s probably a few weeks back now, I was listening to a podcast and they had the CEO of Walmart on there and he was talking to that they’re not a brick and mortar retail anymore. They’re a digital company and what they’re doing today, 12 months from now, they won’t be doing, you know, that’s just how fast that pace of change. So That’s interesting. Good to have a lot of smart people. Right?Steve Swanston: Always good. Not to be the smartest guy in the room.Randy Smith: That’s exactly right. What do you see as the biggest challenge facing credit unions in 2019?Steve Swanston: To sum it up in a word I think is relevance. Right. And it’s maintaining relevance with the products that they’re delivering. It’s maintaining relevance to recognizing who their membership is today and who it’s going to be in the future. It’s the executive management at credit as well as the board of directors, empowering executive management to stay relevant. Which means, and then you alluded to it with your Walmart example, which means you’ve got to be evolving and you’ve gotta be changing in order to continue to be relevant.Randy Smith: Absolutely. And I’d like to switch gears a little bit here, but I think it was last year, the year before he started doing your executive summits. I know just from our conversations, you’ve ratcheted that up even more this year. Is that one of the ways that you guys are delivering that to credit unions and keeping them up to date? You talked about as a company overall, that 12 month change cycle, all of that to the executive summits fit into that also? Or could you tell me more about it?Steve Swanston: Yeah, absolutely. They spun up out of kind of what was a one time a year event over the last several years ago where we would bring in for a multi day session. We would bring in both prospects and clients and we would kind of do think tank idea shops and and provide to them content that we felt was relevant, whether it be a around the solutions we deliver compliance, industry updates. In order to be able to deliver that message to more people we realized instead of a one time multi day event, let’s do these is executive summits one day events and we’ll hold them around the country. Well over the last three years, those have grown from four events to six events too. In 2019 is now eight events. That we’re going to be doing and we typically get 30 to 40 people at each one of these events to one day deal, a day and a half if you include the previous day and a nice networking dinner. But it’s a one day deal and yes, from a relevant standpoint, we’re delivering content that changes even from event to event. Right. So an event beginning of the year versus event, three months later, the content is going to change it a little bit based on what’s happened in the industry based on what’s happening from a regulatory environment based on our own product developments and our product advancements. And so we then share that to the attendees at those events and almost challenged them to go away and think about how they’re going to incorporate some of that into their own, their own credit union ecosystem.Randy Smith: We’ll link to that below in the show notes. So if people are interested to find out more because I have a great web page of that explains it and then get more information from you and your people. What current beliefs that credit unions hold do think will change over the next? I mean really the foreseeable future even how fast things are changing?Steve Swanston: It’s a good question. I’ve been in the space 17 plus years now and you know, coming into it 17 years ago, credit unions where we’re kind of emerging from really that seg based relationship where savings and lending relationship, to what today really has become the opportunity to, to be that single source provider of financial services to a member. And so you asked what beliefs change. I think there’s still some out there that are on top of that wall from this is how we’ve always done it mentality to where there is that opportunity, but also the expectation from the market place, right? To me, marketplace demands what you should be offering, not vice versa. And to me it’s the marketplace is demanding and how they want to consume it and, and who they want to consume it through. And so I think the credit unions have to evolve in order to continue, to be able to offer that and be relevant.Randy Smith: I’d like to switch gears a little bit here and talk about the leadership, life hacts portion of the show. So you’ve been working at credit union for 17 years. What was the inspiration that brought you into the credit union movement?Steve Swanston: Well, to be honest, initially it was a previous career of, of 10 or 11 years in a different industry. This allowed me to advance my career and, and take a step up as far as executive sales management, understanding it was servicing credit unions and banks, but quickly realized that, you know, the credit union space, and I call it the sandbox and, and I, and I laugh and I say yes if it’s a hard sandbox to get into, but it’s a great sandbox to play in when she get in there. And I learned that, you know, the mission was real. It’s not just buzz words on a wall somewhere, the what they’re trying to do across the board, people serving people. It’s a true mission. And so that really drew me in and just the quality of the people involved in the space. And you know, without it sounding cliche, it is a, it is a industry. It is a niche full of genuinely good people.Randy Smith: I found the same thing when I got into it 10 12 years ago. Now has that inspiration change with time on the job?Steve Swanston: One of the things that we talk a lot about at velocity within our sales team is, is time and tenure and a, yeah, it was kind of a buzz word that we use and then as time and tenure and it’s no matter what resources or tools that you have at your disposal, you can’t buy time and tenure. And so now 17 years into it, I feel like from a time standpoint, certainly have laid the foundation to, to build the relationships that are necessary both personally and professionally within the space. And the tenure aspect of it has allowed me to, you know, at least from my own, from my own glasses, become expert in the topics that, that we offer it and truly provide value. And so now my inspiration is to utilize the relationships that have been built and provide as much value as I possibly can back into this space.Randy Smith: Let me ask you this, and you kind of touched on it, but how have credit unions changed since you started 17 years ago?Steve Swanston: Well, unfortunately it was a lot less of them. So there is a big change. Yeah, we touched on a little bit. I think it’s recognizing both the opportunity and the responsibility to serve. It’s recognizing that the members don’t wake up every day thinking about their credit union. Like we would all like to think that that was Yo, you get up, get dressed, brush your teeth, think about my credit union. It’s not how, it’s not how it works. And I think the credit unions have recognize that. So they need to continue down that paradigm. And they need to continue executing with a high degree and utilizing, again, not just our our, but all of the other service providers out there that can give them the leg up in the marketplace strategically.Randy Smith: This just from your answer, popped into my head. I’ve said for years, I think technology can be the great equalizer for credit unions and technology has changed so much. Whether it’s in the fintech space where it seemed like fintechs we’re trying to go direct to consumer and now they’re like, wait, there’s groups that have lots of members, you know, I mean, so they’d rather work together and I even think back, I know when obviously when you got in the space, everything was built almost individually for the credit union. Is that an area not only that you’re working in but that you see happening more and more and more, pooling together of those different service providers to offer everything the Bank of America or somebody else can offer?Steve Swanston: The first time point you made is spot on with the fintech providers and so you know the competitor to the credit union is not the other credit union across the street or Bank of America on the other corner. While those are still, granted, those are competitors and the peer group analysis means less now, at least to me, as we look at peer group analysis, it’s nice to compare your numbers and benchmark, but it’s the fintech and it’s the nontraditional fintech providers that have deep pockets and, and wide array of technology. The Amazons of the world, right as right as the favorite one to go to, uh, Paypal’s, et Cetera, thatare certainly come looking for all accounts. I, they don’t care where they come from and they’re not creating new accounts every year. Their takeaway accounts, they’re taking them from somewhere. So yes, I’ve seen it myself. It’s always been cooperative, I’ve found between providers in the space and certainly non-direct competitive providers. But even over the last five years, we’ve seen it at our own far more with the strategic alliances that we’ve made. Just had lunch today with another group that, you know, certainly we have the opportunity to assist each other and ultimately provide service to the credit unions because we can go in and now provide a much bigger scope of overall service while working together cooperatively. If it’s not disparate, they’re not a whole bunch of disparate systems or solutions you have to buy and put in place, which is, which has beneficial.Randy Smith: That is for the credit unions. Like I said, the very beginning, we’ve known each other for quite some time. How would you describe your leadership style?Steve Swanston: I don’t know if this is an official leadership style, but I call it team based leadership. Yeah. You’ve got servant based leadership leadership from the bottom and I’ve been asked this question before. I call it team based leadership. I’ve always been proponent that titles are meaningless and I really only necessary to plug into an org chart somewhere. That you know as you build a team and in order to be successful you have to have a fully functioning team. And in order to to do that, each member of the team has to be unanimously growing in the same direction. And whether it’s the newest guy in the boat or the most senior person in the boat, you always have to be willing to jump in and help where the teams needed. And and so for me it’s, I may be the leader. Really all that means is we have different roles in order to achieve the same thing.Randy Smith: But everybody needs to jump in and work together. It’s one team basically. So is there something that your team has heard you say so many times on the call that they literally are like, we know Steve and they can finish your sentence?Steve Swanston: Maybe not that can be repeated on a public podcast. No, I mean I say a lot and this is perhaps you know with, with some maturity, which is another word for getting old, you know, this is a marathon, not a sprint and square pegs don’t fit through round holes. And those are things that we talk about a lot and things we try and follow as a practice.Randy Smith: You just mentioned experience as we get older. So back in your early days, were there mistakes that you made as a leader that you see other say new leaders make over and over again?Steve Swanston: Certainly mistakes. I made a for sure. I think probably the one that sticks out the most that is probably the easiest to rectify that I see is, is kind of the unwillingness to delegate. If you’re new into a leadership role and you have a group of people that you know you can utilize their skills and their strengths to get things done and perhaps you came from your success prior was because of what you did on your own accord. The willingness to delegate is a skillset that I think has learned often by the school of hard knocks.Randy Smith: I agree with you so much on that. That’s been something at CUInsight where we’ve talked a lot with our team about what can you take off your plate. It’s okay to take stuff off your plate, push that down. And I know it was tough for me in the beginning when we started CUInsight. I’m like, I want to do it all. So that’s a great one. I absolutely love that. Has there been a piece of advice or a life lesson that you received that you find yourself going back to over and over again?Steve Swanston: One of the first guys I worked for, and I, and I still keep in touch with him today and you know we were all young, but he would drill into us kind of the mantra of always take responsibility and never lay blame and know when you’re good but don’t tell anybody about it. And I find myself going back to that and it. It’s timeless advice and I can hear and see him saying it to this day and it’s something that’s really has stuck with me.Randy Smith: That is cool. I like that one. You don’t want to say things become cliche, but there’s a reason why they do sometimes. Right? Because it sticks, right? It works. I will tell you, this is one of those like scratching my own itch questions. It seems like everybody has a different way of doing it, but when you run into a problem, you hit that wall where you’re trying to work through something or maybe you’re working with your team and you guys can’t just bust through something. Is there something you do to take a different look at it?Steve Swanston: At first try and put everything in perspective. As much as I value and cherish what I get to do every day and what we get to offer, the world will not end if this problem is not resolved. And so I do, I truly, I try and do that. I try to take a step back, perhaps let a little time pass and, and let some, if there’s emotions involved, let some of the emotions subside and really kind of look at it from a common sense perspective. And one of the things I always ask myself is, what is the next right thing to do? And, and I truly believe if you follow that path in the long run, things will fall in your favor because there’s no shortcuts. And if you do the next right thing every time, it will typically end up in, in the good, outcome.Randy Smith: Was that learned through experience or did you always have that?Steve Swanston: Yeah, no, that’s learned from getting your teeth kicked in a hundred times. Uh, and uh, you know, realizing that, you know, trying to do the same thing over and over again and expecting different results is, was Einstein’s theories theory of, of insanity. So no, definitely a learned lesson. Definitely learned lesson.Randy Smith: Sounds like it. Right? For all of us. We hope we get a little bit smarter with age. If you have a free day, nothing to do with work, what is Steve doing?Steve Swanston: Well people have asked me that quite a bit in the last couple of years and my standard response is I’m an Uber driver for my kids.Randy Smith: You said your daughter just got her license.Steve Swanston: My daughter just got her driver’s license. So that’s one less Uber route that I’ll need to, I’ll need to take. I truly have tried to enjoy the last several years with two teenage kids kind of viewing life through their eyes and, enjoy a nat again, cliche as it is. I mean it goes by fast and people tell you that and there’s no doubt that that is the truth. So I’ve been trying to enjoy that and perhaps, you know, one day in the near future I’ll start playing golf again or, or fishing or something along those lines.Randy Smith: Hopefully if your daughter driving it’ll get a little bit more time. Keep enjoying her because she’ll be in college before too long.Steve Swanston: So the insanity will continue.Randy Smith: Absolutely. Another one of these scratching my own itch questions, as a leader, how do you, not only to your team but keep the Velocity message fresh to credit unions?Steve Swanston: Yeah, both internally and externally to the credit unions, it’s constantly refreshing our message. And again, that goes back to some of the things we had discussed with. We have both a client advisory board as well as our own board of directors. So we look for guidance from our client advisory board and we look for empowerment from our own board of directors, which both give unconditionally. It’s, it’s fantastic to work in that environment. But using that to constantly look at product evolution, how we make either small tweaks to delivery or service as well as then futurecast what the market is demanding and how we evolve the products from there. Behind that we use, you know, our marketing group does a great job of constantly providing fresh messaging around what we’re looking to do. And then we also touched on the executive summits, those truly are kind of our goto standard in and really quite honestly our one of our big market differentiators as to how we deliver our message to the credit union space.Randy Smith: You said those are for both clients and perspective clients?Steve Swanston: Yeah, we, I mean we bring together on purpose and potentially to our own detriment if we didn’t service our clients very well. We will bring in any client that wants to come for whatever reason they want to come as well as a room full of prospects and we let them just talk, we don’t, we don’t stage the conversations, we don’t cue up the conversations. And we find that through those natural conversations that happen, the prospects get so much more out of that and speaking with our existing clients and they could for any PowerPoint or a sales pitch from us.Randy Smith: A referral from somebody’s already using it, it’s always better. Final part. I want to respect your time. We’re sitting here, like I said in The Bahamas and the sun is actually out now. It was raining earlier this morning. So finish up with these rapid fire questions. Questions are rapid. Your answers do not have to. Do you have any daily routine, something that you do that if you don’t do it, your day just feels a little bit off?Steve Swanston: Well, first off, nobody’s going to feel sorry for us sitting in The Bahamas.Randy Smith: No, not at all.Steve Swanston: So we will, we will not play that empathy card. I got a text from one of my guys, where he was shoveling about four feet of snow and a and it read, I wish you were here. So we’re lucky to be where we are today. There’s a few things that I do and it may sound a little archaic. I still use a hand written to do list and it’s actually once that I purchased from, from an online group that allows me to organize the to do’s tasks, rank them, but I keep it handwritten on my desk and at the end of each day I like to both go through and physically make sure I have scratched off all of the tasks and items that I needed to accomplish for today and then go through and make sure I have notated everything that needs to happen both tomorrow and through the rest of the week or the rest of the month. That way when I flipped the lid on my computer, I can mentally turn it off knowing that there’s not anything that, that I’ve forgotten.Randy Smith: So do you divide that by ones that you have to get done that day? Longer term ones, things like that or do you have one long list?Steve Swanston: So it’s all in one long list, but there’s actually a column in there that lets me allow to, to put my own terminology in there and I kinda break it out of internal administrative, all of which have due dates. And then I have revenue facing tasks which usually go to the top of the list because that’s keeps the lights on. And then I have longer term project base that you know, I may be participating in one internal project team or another project team and it’s, you know, the workload that I carry for those teams. So I do try and segment the list but it’s just as digital is everything is and we keep track of calendaring. Still a great way for me to mentally stay on top of things.Randy Smith: I have my iPad here that I’m reading off of, but my to do list is a journal every day. It’s the, a moleskine journal. If anybody knows anybody who works for them, they should send me free ones, it’s product placement. The random question, but the one that’s a lot of fun. What’s the best album front to back of all time, the one you can’t skip a song?Steve Swanston: Oh boy. Um, today, 2019. I’m certainly much more of a country fan, but to go back and answer your initial question, if I was to pick one album and albums of kind of unfortunately become a thing of the past that had the most impact on me kind of growing up would have to be u U2 Joshua Tree.Randy Smith: It’s a fantastic album, that’s for sure.Steve Swanston: I could probably list the songs in order today.Randy Smith: I remember that one, that’s for sure. I’m a reader at our house. We have a stack of books that we’re trying to work our way through that people have recommended. Amazon makes it too easy to buy. Right? So is there a book over your life that you’ve gifted to other people or one that you’ve just recommend over and over and over again?Steve Swanston: Again, kind of maybe dating myself a little bit and I read quite a bit, random, all, all sorts of books. But from a business standpoint, one of the early on books and the same guy that that kinda stuck that the terminology in May about you always take responsibility, never lay blame, had us all read the Pat Riley book called The Winner Within.Randy Smith: They had us read that in college.Steve Swanston: Yep. And it was about the Los Angeles Lakers dominance in the 1980s and how that was a team effort and how everybody on the team had their specialty and how they, I think they went through and broke out how they could take any one of those team people away and it would not have worked as well because everybody was contributing. And that’s really what got me started with kind of that team based leadership mentality. And so that was an early one. I’m not even sure it’s in print anymore. And then of course you’ve got a, I’ve always been associated with, with rapidly growing organizations and so I have done a lot of work around the Jim Collins Built to Last and Good to Great. And so those are always great standbys.Randy Smith: Anything on the non business side. Do you have a favorite book?Steve Swanston: Yeah, the book I just read, I don’t know, I’m trying to recall the title. It was um, uh, I think it’s number two on the New York Times bestseller list by a Navy seal by the name of Goggins and it says you can’t break me or can’t take me. I just finished reading it on the plane over here. It’s a little bit business related. It’s about the determination and overcoming obstacles. That was a fantastic rate if people are interested in that. And then my, uh, perhaps my secret pleasure is I’ve read all of the John Grisham books.Randy Smith: You know, after college I had not read for pleasure ever in my, and John Grisham books were the first ones that got me to read for pleasure. Still a fan. I get the guilty pleasure there. I’m going to ask you a question I specifically didn’t send out to you because I wanted it to be just top of mind. So the surprise question in the rapid fire, when you hear the word success, who’s the first person that comes to mind?Steve Swanston: That’s a good question, Randy and obviously I could go a lot of different directions to that. Maybe cause I just reread this book and perhaps more success, not in in modern day, but over the last, you know, 20 or so years Rudy Giuliani and the success that he had in turning around, if you will, New York City from a dangerous place to live with his, with his broken window policy, putting that in place and, and really turning in, you know, one of the world’s largest cities into, you know, the, the metropolis that it became under his leadership. So from a success standpoint, I look at that, read a couple of his leadership books and memoirs. So as first person that came to mind, that’s a, that’s who I would give you.Randy Smith: As you’ve gotten older, has anything become more important to you? And what if anything has become less.Steve Swanston: I haven’t listened to all of your podcasts yet. I’m not sure they’ve all come out. I would be surprised if everybody didn’t say time as the most important thing.Randy Smith: I think that’s probably been the answer everyone that we’ve recorded so far. But yes, and it would also be my answer.Steve Swanston: We said it before in this conversation, it doesn’t matter who you are, how successful you are, how much money you are. We all have the ability to buy as much time as the next guy. And that’s none. You can’t buy any more time. And so it’s the older you get and you see stages in your life and other people’s lives evolve, you realize that’s the really the scarcest resource that we have and as it’s to use it, use it wisely. And the one that perhaps I need less of is that recognition is that third party recognition that used to be important somewhere along the way and you know, and now it’s really a non factor.Randy Smith: Do you think that’s made you a better leader where you don’t need the limelight? That you can say give it to others?Steve Swanston: I think all, yes, Short answer is yes. I think, you know, from a leadership, I’m still learning daily and trying to evolve and I think everybody should be trying to be better on a daily basis, you know, servant based leadership, principle centered leadership, whatever, whatever coin you want to put on it. But yeah, I think you know, the leaders should step back and like the quote I gave you earlier, no when you’re good, but don’t tell anybody about it. It’s important. Right.Randy Smith: That’s for sure. Steve, again, I thank you very much for being on the show today. Do you have any final thoughts or an ask of the audience that you’d like to end with?Steve Swanston: A challenge to the credit union executives out there as you sit and look at your shop, if you could draw it on a piece of paper today, what would it be? If you could roadmap it, what would it be? Not, not based on who you are and what you’ve done, but if you could do a do over and start to credit union of the future, what would it look like? And then take some of those ideas and ask yourself, how can I bring those to reality? How can I bring this to fruition and, and truly put that deliverable out there to my membership? And I think if you do challenge yourself and you’re willing to go through an exercise, I think you’ll be surprised with some of the different directions you may consider at least having a conversation about.Randy Smith: That is a great way to end. I love the challenge. Is email the best way if people have more questions of you to get ahold of you?Steve Swanston: Definitely email still works.Randy Smith: We’ll link to Steve’s email below. And again, Steve, thank you very much for taking some time today and doing this. It’s been a lot of fun.Steve Swanston: Yeah, it was my pleasure, Randy. Thank you.last_img read more

first_imgMay 22, 2006 (CIDRAP news) – Dr. Lee Jong-wook, 61, director-general of the World Health Organization (WHO) died this morning following emergency surgery for subdural hematoma (a blood clot on his brain) May 20. He never regained consciousness, according to a Reuters story today.Lee, appointed director-general in 2003, had been spearheading the WHO’s efforts against avian flu, HIV, and other significant infectious diseases.He stressed repeatedly, according to the WHO Web site, that all heads of state should ensure that their countries develop a national pandemic preparedness plan, and he met personally with US President George W. Bush, French President Jacques Chirac, and China’s President Hu Jintao.”The world has lost a great man today,” the WHO quotes UN Secretary-General Kofi Annan. “Lee Jong-wook was a man of conviction and passion. He was a strong voice for the right of every man, woman, and child to health prevention and care, and advocated on behalf of the very poorest people.”He will be very gravely missed, but history will mark Lee Jong-wook’s many contributions to public health.”Lee, a native of the Republic of Korea who worked at the WHO for 23 years, led a healthy lifestyle, according to the WHO, which for some only heightened the shock of his sudden death. He enjoyed skiing, mountain biking, and walking.”There was no warning, no nothing. It was a complete shock,” said Iain Simpson, a WHO spokesperson, according to Reuters.Lee is survived by his wife and son, two brothers, a sister, and their families, according to the WHO home page. Dr. Anders Norstrom of Sweden will serve as acting director-general until a replacement is named.See also:WHO Web site tribute http://www.who.int/dg/lee/tribute/en/last_img read more

first_imgAll public gatherings and events now require official authorization and social distancing of 1.5 meters has been imposed in shops and on public transport under threat of fines. “The number of reported hospital admissions and the number of deceased patients appears to be increasing less rapidly than would be expected without measures in place,” the institute said on its website. “In a number of days, it can be concluded whether the number of hospital admissions and the number of deaths among reported patients is actually leveling off, and thus how well the measures are working.”More than two-thirds of the more than 31,000 deaths worldwide from coronavirus have now been recorded in Europe and the Netherlands has warned people will be put under confinement if the measures already taken do not work.Schools, bars, restaurants, coffee houses and even brothels have been shut down since March 16, while school-leaving exams have been cancelled. The number of confirmed novel coronavirus cases in the Netherlands passed the 10,000 mark on Sunday, the authorities said, as the country focuses on building up herd immunity rather than confining the population of 17 million. A total of 771 people have died from the COVID-19 epidemic in the Netherlands and 10,866 have tested positive, the country’s institute for public health and environment (RIVM) said.The Dutch government has adopted a series of measures to fight the virus, but has decided so far not to force people to stay home. A review of the policy is due to be unveiled on Tuesday.center_img Topics :last_img read more

first_imgOn Sunday, federal interior minister Amit Shah, one of Prime Minister Narendra Modi’s closest aides, as well as the chief minister of the southern state of Karnataka, were hospitalized. The chief of the central state of Madhya Pradesh is also recovering in hospital.It was not immediately clear whether Shah’s cabinet colleagues, including the finance minister, had isolated themselves.As infections continue to surge in the country, having registered a record of 57,118 on Saturday, India has also stepped up efforts to test more people and search for a vaccine.The health ministry said on Twitter that the country’s drugs authorities had allowed Serum Institute of India, the world’s largest manufacturer of vaccines by volume, to conduct clinical trials of a vaccine candidate developed by Oxford University and AstraZeneca Plc.  India’s interior minister and the chiefs of two big states have been hospitalized with COVID-19 as the country’s daily cases topped 50,000 for a fifth straight day on Monday.The country reported 52,972 new confirmed infections in the past 24 hours, taking the total to 1.8 million – the third highest in the world after the United States and Brazil – data from India’s Ministry of Health and Family Welfare showed on Monday.With 771 new deaths, the COVID-19 disease has now killed 38,135 people in India, including that of a minister on Sunday in the most-populous state of Uttar Pradesh. Topics :last_img read more

first_img 1 min. story Metro Sport ReporterWednesday 29 Jan 2020 1:46 pmShare this article via facebookShare this article via twitterShare this article via messengerShare this with Share this article via emailShare this article via flipboardCopy link7.4kShares Skip Pablo Mari sends message to Arsenal fans after becoming Mikel Arteta’s first signing Top articles PLAY by Metro Coming Next Pablo Mari became Mikel Arteta’s first Arsenal signing (Picture: Getty)Pablo Mari insists he is delighted to join ‘one of the best clubs in the world’ in Arsenal and says he intends to achieve ‘big things’ while at the Emirates.Spanish defender Mari became the first signing of Mikel Arteta’s reign on Wednesday when he joined the Gunners on loan from Flamengo until the end of the season.Arsenal identified Mari as a priority target earlier in the month and have the option to sign the 26-year-old on a permanent deal in the summer.Speaking out after joining the Gunners, Mari said: ‘This is one of the best clubs in the world, so I’m absolutely delighted to be joining.ADVERTISEMENT Comment Full Screen AdvertisementAdvertisement‘I’m really looking forward to playing in this jersey and helping my team.’Asked what Arsenal fans can expect from him, Mari added: ‘I’m a very professional player. I like working hard every day to achieve objectives.‘One thing I can control is working hard on a daily basis to help my team-mates to win football matches and repay the faith that Mikel and Arsenal have shown me by signing me to play here, so that’s my main objective.More: FootballRio Ferdinand urges Ole Gunnar Solskjaer to drop Manchester United starChelsea defender Fikayo Tomori reveals why he made U-turn over transfer deadline day moveMikel Arteta rates Thomas Partey’s chances of making his Arsenal debut vs Man City‘I want to take it one day at a time and achieve big things at Arsenal.’Arsenal appeared set to miss out on Mari despite the Spaniard arriving in London last week to undergo a medical with the club.But the Gunners were able to force through a January deal, bolstering Arteta’s defensive options with a player who has thrived at Flamengo following a move from Manchester City.Asked what he expects from the Premier League, Mari added: ‘Right now I want to focus on the day-to-day side of things. Read More Arsenal have the option to sign Mari on a permanent deal in the summer (Picture: Getty)‘I think we need to put the plans to one side for now because the most important thing is to take things one day at a time and focus on achieving short-term goals.‘We need to change the dynamic around the team, so the short-term objectives are the most important thing.‘As I’ve said, we have Mikel’s ideas, aligned with the club, and we need to perform very well to change things.’MORE: Pablo Mari rates own performance against Salah and Mane after Arsenal moveMORE: Arsenal target another loan signing once Pablo Mari arrivesMore: FootballBruno Fernandes responds to Man Utd bust-up rumours with Ole Gunnar SolskjaerNew Manchester United signing Facundo Pellistri responds to Edinson Cavani praiseArsenal flop Denis Suarez delivers verdict on Thomas Partey and Lucas Torreira moves Rio Ferdinand tells Ole Gunnar Solskjaer to drop struggling Read More Advertisement Read More Read More 1/1 SPONSORED Visit Advertiser website GO TO PAGE Read More About Connatix V67539 Skip Ad Video Settings / Manchester United captain Harry Maguire Advertisementlast_img read more

first_imgThe Ministry announced that the government would soon present a number of recommendations on how to overcome hurdles to the establishment of pension plans, particularly for small and medium-sized enterprises.According to the government’s latest survey, 55-60% of Pensionskasse or Pensionsfonds members in Germany have opted for deferred compensation, implemented in 2002.And more than half of surveyed Pensionskassen, 93% of Pensionsfonds and 85% of direct insurance providers say they are optimistic that membership figures in their respective vehicles will increase.However, the Ministry pointed out that respondents had shown similar degrees of optimism in previous surveys – optimism that had been justified only “to a limited degree”. Germany’s second-pillar pension system “needs strengthening” despite the fact participation in it has kept pace with the number of working people in the country, according to the Ministry for Labour and Social Affairs.As of the end of December 2013, the number of working people in Germany with an occupational pension plan stood at just over 20m, a 3% increase since the government’s previous survey, commissioned in 2011.According to the 2013 survey, the number of active members in the second pillar has increased by approximately 30% since 2001 – more or less in line with the number of working people overall.While the government cited the role of the private sector in increasing the number of people covered by a pension plan, it also pointed out that Germany’s overall participation rate remained unchanged at roughly 60%.last_img read more

first_img MORE NEWS: Coast agent selling Quade Cooper’s property A Gold Coast family dropped more than $15 million on three properties near Beaudesert. Supplied.Ray White Rural Queensland agent Peter Douglas said there were 45 registered bidders.“I am simply ecstatic with the result,” he said.“Throughout the campaign we had buyers come from interstate but today all three sold to one Gold Coast based family who have bought them to turn into a farm.”“It’s so brilliant to get every property sold under the hammer. More from news02:37International architect Desmond Brooks selling luxury beach villa14 hours ago02:37Gold Coast property: Sovereign Islands mega mansion hits market with $16m price tag2 days ago“We sold like a train today.”A 556ha holding sold for $11.5 million in a fast auction with 14 registered bidders while a multi-titled 146.6ha parcel sold for $3.1 million and a 75ha lot went for $1.2 million. THE FINAL three Queensland rural properties, once earmarked for the former Glendowner Dam project around Beaudesert, sold at auction yesterday for almost $15.8 million.A GOLD Coast family has dropped more than $15 million on three properties at an auction event.The three rural properties, owned by the State Government and once earmarked for the former Glendowner Dam project around Beaudesert, sold at auction on Friday for $15.8 million.In front of 200 people in Beaudesert, Ray White Rural sold the three properties to a mystery Gold Coast family who bought themto create one landholding. Aerial view of the multi-titled 146.6ha parcel that sold for $3.1 million.“I knew we’d have plenty of interest as these were genuine sales of good country which is very rarely available so close to the Gold Coast,” he said.The properties are about 60km from Southport and 70km from Brisbane.The listing described them as a combination of large agricultural holdings and lifestyle properties.“While each is different, they all enjoy wonderful views and are characterised by soft rolling river country,” the listing states. MORE NEWS: Sporting stars selling Gold Coast homes “All the country is predominately open.“These are very good country with some strong river flats and excellent water storages.”Ray White Rural Beaudesert principal Ed Dalton and sales agent Andrew Thomson marketed the properties along side Ray White Rural Queensland agent Peter Douglas.last_img read more

first_img Share Sharing is caring! Tweet 468 Views   no discussions LifestyleLocalNewsPolitics At Least 300 Families to Get Homes by: – May 5, 2020center_img Share In the coming months, more than 100 families will get new homes from the Dominica government. This figure does not include housing projects which are in preparation stages- those are projected to bring improved shelter to at least 300 families combined.The Hon Prime Minister, Roosevelt Skerrit shared the news of several housing projects nearing completion and scores of keys waiting to be handed over.“Within the next couple of weeks, some 66 individuals in the San Sauveur/Good Hope area will receive keys to their apartments,” Hon Skerrit revealed adding that these families “will be taken out of their vulnerable state into climate resilient residences…to usher in the hurricane season.”In Jimmit, he said between June and July, “We will be handing over some 30 keys. I am hoping to visit a site in Massacre where I will be authorising the construction of 60-70 residences for the people of Massacre, Mahaut and Canefield.”Another tranche of homes, more than 100, at varying stages of readiness, are scattered across the island.“In Stockfarm, we have 33 residences there and by June we will be handing over keys to these people,” he said.A second apartment building in Grand Fond will see others of the area receive their keys in the next few days.‘We will be starting off some 70 residences in Wesley hopefully towards the end of May to early June,” the Hon Prime Minister added.In Roseau, near the Dominica Grammar School, Hon Skerrit says the site is being prepared for work on at least 60 homes for the capital. A shipment of construction material is due any day.Hon Skerrit says another construction site is being finalised for more houses. Sharelast_img read more