Figures released by the ONS (24th April) show most of the UK’s fastest growing export partners in 2018 were from emerging markets across the world.Key markets include India (up 19.3% to £8.0bn), Taiwan (up 40.8% to £2.8bn) and Nigeria (up 18.3% to £2.7bn), which were significantly above the overall UK export growth rate for 2018 at 2.7%. Other notable fast-growing export markets were Thailand (up 17.8% to £2.2bn) and Kuwait (up 14.1% to £2.5bn).5 of the fastest growing economies were in Asia. The news comes as analysis by the United Nations Conference on Trade and Development (UNCTAD) shows that by 2020 Asian economies will be larger than the rest of the world combined for the first time since the 19th century. This reflects the growing prosperity and economic potential of the region, and its attractiveness as a destination for British goods and services.Further analysis by Standard Chartered shows Asia’s share of global GDP will likely reach 35% by 2030, equivalent to that of the euro area and U.S. combined. It also reports 7 of the world’s top 10 economies by 2030 will likely be made up of current emerging markets.UK businesses will continue to adapt to the rapidly changing global economic environment and capitalise on the growing appetite for British produce in emerging markets.Secretary of State for International Trade, Dr Liam Fox, said: Today’s figures show the rapidly growing demand for British produce in some of the world’s fastest growing markets. By 2030, Asia will represent 66% of the global middle-class and 59% of consumption, highlighting the need for British businesses to be reaching out to these markets now. With this is mind we need to start thinking about markets which will dominate the centre of the world stage in years to come and to make sure we are operating there with success. I encourage businesses across the UK to be encouraged by today’s figures, as my international economic department stands ready to help connect businesses to emerging markets across the world.
What does ‘competent representation’ really mean? What does ‘competent representation’ really mean? March 1, 2002 Regular News J.R. Phelps LOMAS DirectorFew attorneys would argue with the statement — Law schools do not graduate competent practicing lawyers. Instead, law schools graduate persons with “technical competency,” i.e., graduates who have mastered substantive legal principles and know “how to think like a lawyer.” These skills, however, are only half of the “competency equation,” which is equal parts technical substantive skills (“technical competency”) and the ability to bring those skills to bear for the benefit of and to the satisfaction of a client (“performance competency”). It is this performance competency, the ability to communicate adequately with a client and then timely perform services so that reasonable client expectations are met, which is missing from too many lawyers’ erudition as demonstrated by Florida Bar disciplinary statistics.Every lawyer needs to develop “performance competency.” Only when a lawyer can bring together technical and performance skills to achieve a satisfactory work product or service which meets reasonably established client or employer expectations can that lawyer truly be considered “competent.”Bare knowledge of the law is not enough to brand a lawyer “competent.” The fact that an attorney possesses skills of technical competency to know the law which applies to a client’s problem is of little value if that knowledge cannot be applied to bring about a tolerable, if not satisfactory, resolution for the client. Clearly, knowledge of the law alone is not enough to brand an attorney truly competent. If, on the other hand, one has the ability to use and apply the law leading to a client’s solutions, but is unable to produce a work product that reasonably and economically meets the client’s expectations, one has failed to perform competently and the client has not been well served.Current Bar rules and ethics opinions only minimally acknowledge that the practice of law includes a substantial business component. Professional competence requires the ability to function administratively, not only in the client’s best interests, but also in the attorney’s own business interest as well. If a lawyer cannot organize work to meet deadlines, manage a system to monitor the running of statutes of limitations, or keep track of client costs and expectations, then the lawyer’s ability to perform competently, including adherence to ethical rules, may be substantially impaired. Many disciplinary cases stem from this reality.A total of 9,491 Bar disciplinary case files were opened between July 1, 1999 and June 30, 2000. A breakdown by category reveals 55 percent involved issues of “performance competency,” including such things as neglect (22 percent), excessive fees (11 percent), inadequate communication (11 percent), trust account violations (7 percent), and conflict (3 percent). The other 45 percent involve issues of “technical competency.”Many of the 5,220 “performance competency”-based disciplinary cases opened by The Florida Bar’s prosecutors were necessary because the lawyer(s) involved were never trained or exposed to the “performance” part of the competency equation. Consequently, literally thousands of lawyers unintentionally violate generally expected business practices, and otherwise engage in activities contrary to standards which judge and govern their performance conduct.“Competent handling of a particular matter includes.. . , use of methods and procedures meeting the standards of competent practitioners.” Rule 4-1.1 Comment.A study prepared for The Florida Bar by Penn & Schoen Associates, Inc., June 30, 1995, Perceptions of Lawyers: The Client’s View, page 5, recommends improvements in practice management skills that parallel the statistics from disciplinary complaints:• Billing procedures and fees must be explained and outlined to clients to ensure that they are comfortable and understand precisely how they will be billed.• Critically important is clear, timely, and empathetic communication between an attorney and the clients. If a lawyer cannot competently manage his or her practice, that lawyer is far less likely to produce competent work or service for a client. Many incompetencies stem from the failure of the lawyer to act with competence rather than from lack of technical legal competence. The Profile of Legal Malpractice: A Statistical Study of Determinative Characteristics of Claims Asserted Against Attorneys; (Standing Committee on Lawyers’ Professional Liability of the American Bar Association, 1986) pgs. 7 & 21. (Attributing a vast majority of the errors that attorneys make not to lack of technical knowledge of the law, but to the failure to perform adequately.)As pointed out in the American Law Institute-American Bar Association Committee on Continuing Professional Education A Model Peer Review System of April 15, 1980, Section 7, Part a, of the Criteria of Attorney Competence, at page 21, “An attorney should be efficient in producing work. Legal efficiency is enhanced by (1) organizing tasks and practice specialization, (2) delegating to those competent to perform and under appropriate controls, (3) effective management of the organization, (4) adequate help, equipment, and facilities, (5) quality control of the legal and office processes and documents, (6) appropriate arrangements with the client on strategy, fees, and costs, (7) time, money, docket, and billing control, (8) internal work review, and (9) avoiding excessive work commitments.” (Also noting that performance competency enhancing skills are not normally part of law school training and are rarely even mentioned in any of the Bar’s current continuing legal education programs.)It is also instructive to look at the issue of client expectations. Two thousand adults were surveyed by the ABA’s Special Committee to Survey Legal Needs and the American Bar Foundation. The survey studied, among other issues, public experience with lawyers and public opinions and perceptions about lawyers and their work. The results ran counter to some widely held lawyer expectations and indicated that the four most frequently mentioned qualities in selecting a lawyer are: empathy and commitment; integrity; competence; and fairness of fee. More than 50 percent wanted a lawyer to be concerned and interested in their particular problem; 46 percent wanted a lawyer with a reputation for integrity, followed by 42 percent who indicated that the most important factor was the lawyer’s competence. Only 30 percent of participants indicated that their choice of lawyer was based primarily on fairness of the fee.For those who have utilized an attorney’s services, the survey indicates the following characteristics were important:• Promptness in taking care of matters;• Interest and concern about client problem;• Honesty in dealing with client;• Explaining fully to client;• Keeping client informed of progress;• Paying attention to what the client has to say; and,• Fair and reasonable fee.Contrary to what many may think, clients in neither survey listed the final result as a top concern. T here is almost universal agreement that the reputation of the legal profession continues to suffer. Survey after survey demonstrate the public’s dissatisfaction with the legal profession. One response by The Florida Bar to the public’s general dissatisfaction was the creation of the Bar’s Professionalism Center. Yet, the Bar’s professionalism appeal promoting the avoidance of incivility, reducing enmity with fellow practitioners, and enhancing respect for the court system, while certainly noble in mission, does not address the clients’ desire for competent representation in the sense of technical and performance competence.The Florida Bar’s Law Office Management Assistance Service practice management advisors, through diversionary, disciplinary, and voluntary consultations, have observed that the basic deficiencies which cause many member’s difficulties with their clients and the Bar are not caused by a lack of technical competency or even professionalism. Time-after-time LOMAS advisors rediscover what surveys and studies have revealed about the cause of the majority (54 percent) of Bar disciplinary cases: There remains a lack of understanding within the profession of how to improve performance competency.Without a broader Bar-wide mandate to improve this definition of “competence,” however, the LOMAS “ounce of prevention” will never eliminate the costly “pound of cure” necessitated by client complaints. Only when a melding of technical competence skills with performance competence skills is achieved will there be a true rendering of “competent” legal services. Recommendation Equal emphasis should be placed on educating lawyers about both parts of the competency equation. Proven law firm management skills should be taught to everyone who would proclaim to be a competent lawyer so they can truly function professionally and competently with their clients’ interests foremost in mind. The existing infrastructure of the Bar’s continuing legal education (technical competence) efforts can be easily and economically combined with training in the equally-as-important area of practice management (performance competence) to serve as a sound corollary to the Bar’s current professionalism efforts. In this way, the competency equation can be leveraged to its full potential. J.R. Phelps is the director of The Florida Bar’s Law Office Management Assistance Service, which is available for on-site consultations and for speaking engagements at local bar meetings. Call (800) 342-8060.
Wearable devices are entering the mainstream, and with increased adoption and usage come greater implications for financial services. Given the potential of these connected accessories to deliver banking information and alerts, as well as enable transactions, it makes sense for credit unions to be aware of developments in this space and the role wearables might have in an overall mobile banking and payments strategy.IDC forecasts that worldwide shipments of wearables will jump 133 percent this year, with the volume of wearables capable of running third-party applications, known as “smart wearables,” projected to grow an astounding 510 percent. As acceptance of these devices continues and market supply increases, the price of the technology is expected to decrease, leading to further adoption and usage.Despite this rapid growth, it doesn’t make sense for most credit unions to immediately jump in and create dedicated wearable apps, due to the fact that the development of dedicated apps can require a significant investment of time and resources. A more practical choice for the majority of credit unions is to extend the existing functionality and convenience of the mobile channel to wearables.Wearables have unique attributes that impact their role in the overall member experience. More than 80 percent of today’s wearables are worn on the wrist. Health trackers like Fitbit are changing the way we measure our health and stay fit. Such smart wearables as the Apple Watch offer broader functionality, allowing users to check email, load a boarding pass or even monitor an account balance. continue reading » 82SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr
Last week, I was fortunate enough to participate in Hyland’s annual Summer of Service volunteer event – one day dedicated to giving back to the local communities where we live, work and play. It seems like every year the volunteer day grows bigger and the activities more rewarding, and this year was no different.In one day, more than 400 Hyland volunteers gave their time working at 16 Cleveland nonprofits and donating more than 1,100 volunteer hours.Those hours were dedicated to landscaping, beach and community beautification, painting, repurposing toys for children with disabilities and putting together meals for the homeless, to name a few activities.It’s truly humbling to see the impact one day can make for Cleveland nonprofits in need. continue reading » 6SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr
Yorkshire and Gloucestershire were the winners on an ace first day at the English Men’s County Finals at Aldeburgh, Suffolk.Gloucestershire’s Nick Day provided the highlight with a hole-in-one on the 4th en route to a win in the morning foursomes. Then, the English mid-amateur champion followed up by delivering the winning point in the singles, taking the team to a 5-4 win over BB&O (Berks, Bucks & Oxon).Gloucestershire were put on the back foot after the three foursomes when only Day (pictured top) and his partner, Alex Ireland, managed to win. The hole in one helped, although BB&O’s George Baylis almost answered him, with a shot which ran round the rim of the hole before settling a foot away. “It couldn’t have been closer without going in,” said referee Graham Webb.However, the South West team quickly grabbed the initiative in the singles. International Joe Long rocketed off to win 7/5, followed by Joe Harvey who posted a score of 7/6 and then the 3/2 win of England player Mitch Waite.Gloucestershire needed one more point and Day provided it when he came out on top after a very close match against Tim Shin. “It was a real topsy-turvy game,” he said after finishing 2up.Day had been 2up on the outward half, only to drop behind around the turn. The par three 13th and 15th, which he played in birdie, par, changed his fortunes and gave him a narrow lead which he clung to resolutely as the pressure built.Team captain Gary Ward praised his team: “They were awesome. They really dug deep.”The day’s other match saw Yorkshire beat Lincolnshire 6.5-2.5 in an intriguing encounter. All of the Lincolnshire players work and play golf in their spare time; only one of the Yorkshire players has a full-time job. He’s Lewis Hollingworth, (pictured left) a PE teacher at Maltby Academy, Rotherham – and he played a key role in today’s victory.Hollingworth, playing in his first County Finals, teamed up with Sam Bairstow to give Yorkshire a 2-1 lead after the morning foursomes. They hadn’t been in front since winning the first hole, but they turned the game around when they parred the 17th to go 1up and then held on to win when the 18th was halved. The team’s other foursomes point was provided by Sam Rook and Bailey Gill, who also won 1up.In the afternoon Yorkshire were quick to put more points on the board with internationals David Hague and Gill both winning 6/4 at the top of the order.Then it fell to Hollingworth to take the team over the winning line on the 14th with his 5/4 win. “Darryl (team captain) said on the 13th tee that we were looking all right, but that if I could get over the line it would be good,” said Hollingworth, who duly obeyed orders with a pair of pars.The Yorkshire total was further boosted by Bairstow, who won 3/1, and by Rook, the county champion, who halved his game.Yorkshire captain Darryl Berry has enormous confidence in his players’ ability in the singles – although the big names in his team mean they’re always a target. “We have a lot of players who would be big scalps for other teams, but I’m always confident they will win. It helps for us to have those players because the whole team bounce off each other,” he said.• Gloucestershire secretary James McPherson and his wife, Carole, took the phrase ‘flying the flag’ to heart (pictured below). They carried their county flag around the course – while a contingent of BB&O players took pleasure in standing in front of it to block the view!Tomorrow Yorkshire will play BB&O while Gloucestershire take on Lincolnshire. 28 Sep 2018 Yorkshire and Gloucestershire forge ahead on an ace day Tags: Aldeburgh Golf Club, BB&O, County Finals, Gloucestershire, Lincolnshire, Men’s Golf, Yorkshire
His predictions have given Donegal a rub of the green!And now former Donegal star Martin McHugh has done it again!This time the RTE pundit and Daily Star columnist has opted for Cork to win Sunday’s crunch All Ireland semi-final. Last time out the Kilcar man, and father of current Donegal star Mark McHugh, sided with Kerry to beat Jim McGuinness’ side in the quarter final.We all know what happened there but McHugh has still decided to go with Donegal’s opponents yet again.Nobody is quite sure if this is a rouse by McHugh to give the Rebels a false sense of superiority!McHugh says “I watched eight teams play in the All Ireland quarter finals on the August bank Holiday weekend and I left Croke Park on the Sunday evening thinking that Cork wouldn’t be stopped.” He adds that Donegal must produce their best-ever performance ever to give themselves a fighting chance.Sunday will tell a tell! GAA STAR MCHUGH GOES FOR CORK (SO THAT’S A DONEGAL VICTORY THEN!) was last modified: August 23rd, 2012 by StephenShare this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click to share on Telegram (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Skype (Opens in new window)Click to print (Opens in new window) Tags:CorkdonegalMartin McHughThe Star